Testimonials

Customer - Mandarin Oriental, Kuala Lumpur

The Need
Mandarin Oriental, Kuala Lumpur wanted to improve its hotel services by offering fast and easy Internet access in its guest rooms, conference rooms and in public areas such as the Hotel lounge, Lobby and even the restaurants within its premises.

The Solution
ANTlabs' ezXcess Service Gateway Enterprise offered Mandarin Oriental, Kuala Lumpur a flexible platform to differentiate its value-added services based on its guest profiles while increasing service revenues. For example, Club Floor Lounge guests have complimentary Internet access wherever they are, while hotel visitors at the conference rooms, lounge, lobby and restaurants will be offered Internet connectivity and billed through a variety of means - pre-paid cards, concurrent usage, or time-based.

Customer Hordern Towers, Sydney

The management at Hordern Towers decided to add value to its residential services by providing Internet access within the property. However, they needed a business model that would accommodate different payment options for accounting purposes, while assuring secure network access controls.

The Solution
With ANTlabs' ezXcess Service Selection Gateway (SSG) Standard, the Hordern Towers has become an effective Wi-Fi private hotspot where residents can surf the Web and send emails either within their own apartments, or in the other common areas, without making any configuration changes to their mobile or Internet devices. The ezXcess SSG Standard's flexible platform allows Hordern Towers residents to pay for their Internet usage on a pre-paid or post-paid basis.